The bond you form in high-stress moments like this, when you’re sharing information that you can’t discuss with anyone else, is a powerful one. (Location 97)
And I tend to approach bad news as a problem that can be worked through and solved, something I have control over rather than something happening to me. (Location 107)
It was a stark example of the truth that what people see on the outside so often doesn’t reflect what’s happening on the inside. (Location 200)
On the least eventful days, this job requires an ability to constantly adapt and re-adapt. (Location 223)
The days are challenging and dynamic, but they’re also a never-ending exercise in compartmentalization. (Location 226)
there are also, always, crises and failures for which you can never be fully prepared. (Location 229)
At its simplest, this book is about being guided by a set of principles that help nurture the good and manage the bad. (Location 231)
If you run a business or manage a team or collaborate with others in pursuit of a common goal, this book might be helpful to you. (Location 235)
Allocating time, energy, and resources to the strategies, problems, and projects that are of highest importance and value is extremely important, and it’s imperative to communicate your priorities clearly and often. (Location 256)
company’s success depends on setting high ethical standards for all things, big and small. (Location 273)
The way you do anything is the way you do everything. (Location 274)
It’s easy to get swept up in the glamour of Hollywood and lose all perspective; and it’s equally easy to feel contempt for it and lose all perspective. (Location 2669)
Surround yourself with people who are good in addition to being good at what they do. You can’t always predict who will have ethical lapses or reveal a side of themselves you never suspected was there. In the worst cases, you will have to deal with acts that reflect badly on the company and demand censure. (Location 2732)
