Measure What Matters

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Highlights

  • Each time you make a commitment, you forfeit your chance to commit to something else. This, of course, is an inevitable, inescapable consequence of allocating any finite resource. (Location 806)
  • Since it was all written down, everybody knew what everyone else was doing. There was no confusion or Monday-morning quarterbacking. (Location 935)
  • what am I doing today to move the company forward?” (Location 938)
  • In implementing OKRs, leaders must publicly commit to their objectives and stay steadfast. (Location 962)
  • OKRs have forced a bunch of conversations in the company that otherwise would not have happened. We’re getting more alignment. Instead of reacting to external events on the fly, we’re acting purposefully on our plans for each quarter. Our deadlines are stricter, yet they also feel more attainable. We’re committed to doing what we’ve said we will do. (Location 1038)
  • By clearing a line of sight to everyone’s objectives, OKRs expose redundant efforts and save time and money. (Location 1074)
  • “Not everything that can be counted counts, and not everything that counts can be counted.” (Location 2219)
  • They implant the rigor and rhythm of a very large company into the framework of a very small company. (Location 2554)
  • makes you very happy? What saps your energy? How would you describe your dream job? (Location 2626)
  • Culture, as the saying goes, eats strategy for breakfast. (Location 2674)
  • Structure and clarity: Are goals, roles, and execution plans on our team clear? Psychological safety: Can we take risks on this team without feeling insecure or embarrassed? (Location 2700)
  • Meaning of work: Are we working on something that is personally important for each of us? Dependability: Can we count on each other to do high-quality work on time? Impact of work: Do we fundamentally believe that the work we’re doing matters? (Location 2703)