Summary: Wes Kao emphasizes the importance of learning to receive feedback rather than just giving it. Most people struggle with defensiveness when receiving feedback, which can weaken relationships and hinder growth. By improving our ability to accept feedback, we can foster better communication and become stronger leaders.
It’s low-cost for you to get better at receiving feedback, and it’ll pay dividends in your career, relationships and reputation as a leader. (View Highlight)
If you get better at receiving feedback, you’ll have stronger, more resilient relationships. You’ll have more open dialogue with your coworkers, and the people around you will feel heard. You’ll play a part in reducing the anxiety that comes with having tough conversations. (View Highlight)
If your people aren’t telling you something you should hear, you both lose. (View Highlight)
When someone says you could do X better, it doesn’t mean you do X badly all the time, every day, in every facet of your work. You should find out specifically when this feedback applies, so you can fix it in a targeted way. (View Highlight)
When you’re on the receiving end of the feedback, you want to REWARD the person for giving you feedback. You can do this by creating psychological safety and making your conversation a positive experience, something they’ll look forward to next time. (View Highlight)