When things don’t work, it does not matter what people wanted. All that matters is fixing the problems with mechanisms. (View Highlight)
We think that we have a clear and precise grasp of a technical, business, or managerial area. The act of communicating with others raises the gaps in our understanding. Writing our thoughts down and avoiding weasel words forces us to be better thinkers. It is a Mechanism. (View Highlight)
When you come up with a new idea (Think Big!) it is your job to turn it into a reality. It is up to you to convince senior leadership that it makes business sense. (View Highlight)
Give people autonomy. Let developers own complete features. Be there to support them, give them the boundaries of their freedom, and hold them accountable. (View Highlight)
If you treat everyone as a leader, you will find that most people are. (View Highlight)