“Like matter and antimatter, in the presence of unplanned work, all planned work ignites with incandescent fury, incinerating everything around it.” ~ Gene Kim, The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win1 The book makes the case for proper planning, rigor, and discipline as an antidote to getting out of the impossible quagmire of technical debt, tightly coupled systems and unachievable product deadlines.